ETAwiz, LLC. respects your privacy. ETAwiz, LLC. offers sharing and requesting ETA services to users of (the "Website ") and/or users of ETAwiz’s mobile application (the "Application") (collectively referred to as the “Services").

This Privacy Policy describes:-

● the information that ETAwiz collects from users;

● how that information is used by ETAwiz; and

● the rights and options available to users.

This Privacy Policy is incorporated as part of the ETAwiz Terms of Use (the "Terms of Use" or the "Terms").

Your use of the Services is subject to the Terms of Use, Copyright Policy and this Privacy Policy and indicates your consent to them.

The Services are not intended for use by persons under the age of 13. If you are under 13, you may not download or use the Application.

In this Privacy Policy, the term "personal information" means any information collected by us or provided by you that, with reasonable efforts, may be used to identify you, which may include first and last name, phone number and, in certain circumstances, your location and route information.

Contact ETAwiz / Abuse reports

If you believe that your privacy has been compromised by any person, in the course of using the Services, then please contact ETAwiz at: .

You may send ETAwiz other requests, responses, questions and complaints by email at .

Information that is being collected

ETAwiz only allows you to use the Services when you register with your first name, last name and phone number. ETAwiz will link all of your information with your account and a unique identifier generated by ETAwiz in accordance with this Privacy Policy.

The categories of information collected by ETAwiz will include all or just some of the following, depending on how you choose to use the Services.

Whenever you use the Services, ETAwiz will collect:-

● detailed location and route information, for example in the form of GPS signals and other information sent by your mobile device on which the Application is installed and activated. ETAwiz uses this location and route information to create a detailed location history of all of the journeys you have made while using the Application; and

● information about your use of the Services. See “Meta-data that we collect”, below;

If you choose to use the Services in a manner detailed below, ETAwiz may also collect:-

● information that you choose to share with ETAwiz, including your phone number, reports associated with your phone number, “recent destinations”, & destinations you may travel to.

● information required when setting up your account, such as your name and phone number. Bear in mind that false, incorrect, or outdated information may impair ETAwiz's ability to provide you with the Services and to contact you when necessary. ETAwiz will explicitly indicate the fields for mandatory completion. If you do not enter the requisite data in these fields, you may not be able to complete the registration process; and/ or

● information shared from your social network accounts. See “Integration with social networks”, below.

Please note that when you first install the Application on your mobile device, ETAwiz will set up an account associated with that mobile device (the “Account”). ETAwiz will collect and use your information, in accordance with this Privacy Policy, whenever you activate the Application on that mobile device. This use includes linking your information with your Account.

● ETAwiz will link all of your information with your Account and a unique identifier generated by ETAwiz. This includes information received from all mobile devices running the Application on which you have chosen to sign in using your username and password;

● with the exception described in the bullet below, your Account and information associated with your Account will be visible only to ETAwiz; and

● when using the Application, your approximate location and other information you may choose to contribute will be visible to other users associated with sessions that you are in and granted permissions to.

Uses of information

ETAwiz may use information collected from or provided by you for the following purposes:

● to provide you with the Services. For example, ETAwiz may:-

  • use your location and route information and/or search query history to provide navigation services and to provide information and advertisements about sites, shops and other places and attractions in your close vicinity, or that we believe, based on your search query history, you may find interesting; and

● to operate the Services and to improve and customize your experience with the Services. For example, ETAwiz may use your “home” and “work” information or location history to offer better estimated time of arrival data based on how you’ve chosen to travel between favorite destinations in the past;

● to improve the experience of other users. For example, ETAwiz may use your route information to improve the accuracy of its algorithm data and services;

● to provide you with support and handle requests and complaints;

● to send you updates, notices, announcements, and additional information related to the Services;

● to display or send to you marketing and advertising material when you are using the Application, in accordance with the section titled 'Advertising Campaigns' under this Privacy Policy. For example, ETAwiz may use your location information to display advertisements for businesses in your close vicinity;

● to create aggregated and/ or anonymous data (where such data does not enable the identification of a specific user). See “How does ETAwiz use aggregated information”, below;

● to conduct surveys and questionnaires;

● to share your submissions with other users of the Services and to facilitate communication between you, ETAwiz and other users;

● to enforce the Terms of Use;

● to contact you when ETAwiz believes it to be necessary;

● to comply with any applicable law and assist law enforcement agencies under any applicable law, when ETAwiz has a good faith belief that ETAwiz’s cooperation with the law enforcement agencies is legally mandated or meets the applicable legal standards and procedures;

● to prevent fraud, misappropriation, infringements, identity theft and other illegal activities and misuse of the Services;

● to handle breakdowns and malfunctions;

● to take any action in any case of dispute, or legal proceeding of any kind between you and the Service, or between you and other users or third parties with respect to, or in relation with the Service;

● for purposes provided under this Privacy Policy and the Terms of Use.

Please note that your phone number will be used to identify you when you use the Services. Your phone number will be included along with any information you submit for creating ETA requests or sharing sessions. It will therefore be visible to others you specify. If you prefer to remain invisible to other users of the Services for a particular drive, you can set the Application not to show your location on the map. To do so you should go to the Application Settings Menu and adjust accordingly. If you make this choice, while you will be invisible to other users, your location and route information will continue to be collected by ETAwiz for the purposes listed in this Privacy Policy.

Further information may be collected when ETAwiz exchanges communications with you, for example, if you submit a request, contact ETAwiz's support team, or report a violation to the abuse team.

Personal information that you share

The Services are based on users within the same session as you and share information with ETAwiz and with other members of that session.

The content that you share to all users is neither private nor confidential and you should not have any expectation of privacy with respect to it.

Integration with social networks

You may choose to share information between your Account and your social network account (such as Facebook). Through this option, you may choose to have personal information and other content about you available from social networks, transmitted and shared through the Services. Similarly, you may choose to have personal information and other content about you available from ETAwiz, including your location, ETA and route information, transmitted to and shared through your social network account.

By setting your Account to integrate with social networks including by signing onto ETAwiz by using your social network account (such as your Facebook account), you agree to share information (including personal information) between ETAwiz and such social networks, for the purposes provided under this Privacy Policy.

The social network's use of information made available by ETAwiz is governed by that social network's privacy policy and controlled by the social network, not by this Privacy Policy or ETAwiz.

When you connect to the social network account through the Services for the first time or otherwise make the Services interact with your social network account, you will be asked to permit the social network to share your personal information stored on such social network with the Services. We collect your information from your social network account only in accordance with your privacy settings you have set up under your social network accounts.

Accordingly we only collect such information which you allowed the social network(s) to share with third parties (such as your name, email address, list of friends, profile picture, other information you make publicly available via the applicable social network). You understand that the Services may access, make available and store (if applicable and as permitted by the third party social network and authorized by you) such information so that it is available on and through your Account. For example, ETAwiz may allow you to share your location with your Facebook friends, via the Application.

Please note that certain information which you have defined as private on your third party social network accounts may become public to other ETAwiz Users through the Services if you have defined such information to be public on the Services. For example, if you designate your social network username as "private" in your social network account (to the extent possible under said settings), but have elected to set your ETAwiz account settings as public, then the username will become public on the ETAwiz service.

Meta-data that we collect

ETAwiz collects information about the use of the Services. For example, ETAwiz may record the frequency and scope of your use of the Services, the duration of your sessions, information about the device on which you have installed the Application, the web pages that you visit via the Application, information that you read, content that you use or create, advertisements that you view or click on, your communications with other users and third parties, the Internet protocol (IP) address and the name of the domain that serve you to access the Services, and the geographic location of the computer system that you are using to log-in.

Accessing the Services

In order to access all the features of the Services you will need to create an account with your name and phone number.

ETAwiz may also establish and require from time to time additional or different means of identification and authentication for logging in and accessing the Services or for accessing certain features or designated sections of the Services.

Sharing information with others

ETAwiz does not sell, rent or lease your personal information to third parties.

ETAwiz will not share your personal information with others, without your consent, except for the following purposes and to the extent necessary in ETAwiz's good-faith discretion:

● If ETAwiz reasonably believes that you have breached the Terms of Use, or abused your rights to use the Services, or performed any act or omission that ETAwiz reasonably believes to be violating any applicable law, rules, or regulations. ETAwiz may share your information in these cases, with law enforcement agencies and other competent authorities and with any third party as may be required to handle any result of your wrongdoing;

● If ETAwiz is required, or reasonably believes that it is required by law to share or disclose your information;

● In any case of dispute, or legal proceeding of any kind between you and ETAwiz, or between you and other users with respect to, or in relation with the Services;

● In any case where ETAwiz reasonably believes that sharing information is necessary to prevent imminent physical damage or damage to property;

● If ETAwiz organizes the operation of the Services within a different framework, or through another legal structure or entity, or if ETAwiz is acquired by, or merged into or with another entity, or if ETAwiz enters bankruptcy, provided however, that those entities agree to be bound by the provisions of this Privacy Policy, with respective changes taken into consideration;

● For facilitating the Service and to store your data on servers located in the U.S.A and the European Union.

● To collect, hold and manage your personal information through cloud based or hosting services or a third party or a party affiliated or connected to ETAwiz, as reasonable for business purposes, which may be located in countries outside of your jurisdiction, including but not limited to the United States of America.

● ETAwiz may also share personal information with companies or organizations connected or affiliated with ETAwiz, such as subsidiaries, sister-companies and parent companies. Personal information may also be shared with ETAwiz's other partners and service providers to process it for us, based on our instructions and in compliance with this policy and any other appropriate confidentiality and security measures.

Controlling your personal information

If you would like us to delete your Account, (your name and phone number), please use the “Delete Account” function we offer available under the Settings menu in the Application.

On receiving such a request, ETAwiz will use reasonable efforts to delete such information, however please note we may not delete information immediately from our back-up systems.

Your location and route history is associated with your Account the unique identifier generated by ETAwiz.

This information is held by ETAwiz associated with your Account and unique identifier for such limited period of time as is necessary in order for ETAwiz to be able to use the information for the purposes described in this Privacy Policy. At the end of this period of time, ETAwiz will then anonymize or delete your location and route information.

If you find that the information associated with your Account is not accurate, complete or updated, then you must make all necessary changes to correct it. Please keep in mind that false, incorrect, or outdated information may prevent you from setting up a username and impair the ability to provide you with Services.

How does ETAwiz use aggregated information?

ETAwiz may use anonymous, statistical or aggregated information (including anonymous location information), in a form that does not enable the identification of a specific user, to properly operate the Services, to improve the quality of the Services, to enhance your experience, to create new services and features, including customized services, to change or cancel existing content or service, and for further internal, commercial and statistical purposes.

ETAwiz may also use anonymous, statistical or aggregated information collected on the Services, in a form that does not enable the identification of a specific user, by posting, disseminating, transmitting or otherwise communicating or making available such information to users of the Services, to the Services' providers, partners and any other third party. For example, GPS information that we receive from your mobile device may be provided to map editors in an aggregated and/ or anonymous form to help improve the map and solve map problems.


ETAwiz may use cookies on the Services. Cookies are packets of information sent by the Website's servers to your web browser and then sent back by the browser each time it accesses the Website's servers.

ETAwiz may use cookies for various purposes, such as to save you the need to re-enter your username and password each time you log-in, to facilitate the use of the Website, to collect statistical information, to verify information, and to customize the Website to your personal preferences and for information security purposes.

Some of the cookies may expire when the session ends and you exit your browser. Other cookies are saved on your computer's hard drive. If you wish to block the Website's cookies, then please use the help button in your browser and follow the necessary instructions. However, bear in mind that disabling cookies may complicate or even prevent your use of the Website, or certain features thereof.

Advertising campaigns

ETAwiz may permit, solicit or contract certain other companies to conduct advertising campaigns on the Services.

The information and advertisements that you see when accessing the Services may be targeted on the basis of:

· Geographic or contextual information which we collect from you;

· Information received from third party partners; as well as

  • Your search query history.
    You hereby agree that we may provide such information and advertisements targeted on the basis of your search query history. However, if, when accessing the Services, you no longer wish to see information and advertisements from us targeted on the basis of your search query history or on the basis of information received from third party partners, you are able to opt out of such targeting in the settings of the Application.


When you visit a third party website from the Application, such third party may use cookies on your computer. The third party’s use of cookies is subject to their own privacy policies and not to this Privacy Policy. If you wish to study the privacy policies of those third parties you should visit their services, or contact them directly.

It is clarified that we are not responsible for the content of said advertisements and the products delivered or services rendered thereby by third parties and you irrevocably and unconditionally agree that we shall not be held responsible or liable in connection thereof.

Information Security

ETAwiz considers information security to be a top priority. ETAwiz implements systems, applications and procedures to secure your personal information, to minimize the risks of theft, damage, loss of information, or unauthorized access or use of information. However, these measures are unable to provide absolute assurance. Therefore, although ETAwiz takes great efforts to protect your personal information, ETAwiz cannot guarantee and you cannot reasonably expect that ETAwiz's databases will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.

Changes to this Privacy Policy

ETAwiz may from time to time change the terms of this Privacy Policy. Substantial changes will take effect 30 days after ETAwiz has posted a:

● system message to users notifying them of changes to the Privacy Policy; and

● notification on the Website's homepage or any other relevant web pages, explaining the changes to the Privacy Policy alongside a comparison of the “old” and “new” versions of the Privacy Policy.

Other changes will take effect 7 days after their initial posting on the Website. However, if ETAwiz amends this Privacy Policy to comply with legal requirements, the amendments will become effective immediately upon their initial posting, or as required.

You agree to be bound by any of the changes made in the terms of this Privacy Policy. Continuing to use the Services will indicate your acceptance of the amended terms. If you do not agree with any of the amended terms, you must avoid any further use of the Services.

Last modified: 17th December 2015